01 — On Range

A marketer who has only known one category knows one playbook. I have had to earn attention and trust across very different customers, and that taught me which principles are universal and which are just industry habit.

02 — The Path

The roles that shaped the practice.

Visa2018 to 2025Payments
Senior Director, NA Brand Marketing

Led North America brand strategy grounded in consumer data and cultural insight, translating complex payment technology into resonant campaigns across travel, eCommerce, and Gen Z and Millennial segments. Delivered integrated GTM plans across paid, owned, and earned media channels, with full-funnel measurement frameworks tying awareness through consideration to action.

StubHub2014 to 2016Marketplace
Director, Customer Loyalty & CRM

Led strategy and operations for CRM and the Fan Rewards loyalty program during a pivotal period of marketplace expansion. Rebuilt the lifecycle program end to end, turning behavioral data into personalized retention, and oversaw the day-to-day execution that brought the strategy to life.

Shutterfly2010 to 2013eCommerce
Interim VP / Director, Brand Marketing & CRM

A trusted strategic partner to the C-suite during a period of rapid growth. Drove category creation, CRM expansion, and retention strategy for a scaling personalized-products brand.

03 — Foundation

Where the fundamentals were built.

Team Business OperationsNational Basketball Association
Interactive Marketing, AA.comAmerican Airlines
Global Corporate Services MarketingAmerican Express
Member LoyaltyBarnes & Noble
04 — Where I Work

Three industries, one approach.

Travel

From American Airlines to Visa Cross Border. A career-long thread.

FinTech & Payments

Visa and American Express. Making complex products and benefits feel relevant and approachable.

eCommerce & Retail

Shutterfly, StubHub, Barnes & Noble. Lifecycle and Loyalty at scale.

05 — Selected Work

A few campaigns I led.

These campaigns were created for, and are owned by, their respective brands and influencers. They appear here as examples of recent work I led.

06 — Next Step

There is a perspective behind all of this.

How travel shapes the way I see problems and find new ideas.